.ur-bj{--bj-navy:#07253D;--bj-orange:#F5901E;--bj-deep:#C96A08;--bj-line:#DCE4EC;--bj-soft:#F4F6F8;--bj-muted:#4A6078;--bj-green:#0B6B36;font-size:16px;line-height:1.4;color:var(--bj-navy)}
.ur-bj *,.ur-bj *::before,.ur-bj *::after{box-sizing:border-box}
.ur-bj svg{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;display:block}
.ur-bj button{font:inherit;cursor:pointer;line-height:1.2;text-transform:none;letter-spacing:0;min-height:0}
.ur-bj .ur-bj-open,.ur-bj .ur-bj-open:hover,.ur-bj .ur-bj-open:focus{position:fixed;right:16px;bottom:16px;z-index:9990;height:52px;padding:0 18px 0 6px;border:0;border-radius:26px;background:var(--bj-navy);color:#fff;display:flex;align-items:center;gap:10px;font-size:15px;font-weight:700;box-shadow:0 8px 24px rgba(7,37,61,.35)}
.ur-bj-open-ic{width:40px;height:40px;border-radius:50%;background:var(--bj-orange);color:var(--bj-navy);display:flex;align-items:center;justify-content:center}
.ur-bj.is-open .ur-bj-open{display:none}
.ur-bj-box{position:fixed;left:0;right:0;bottom:0;z-index:9991;height:88vh;height:min(760px,calc(100dvh - 56px));background:var(--bj-soft);border-radius:20px 20px 0 0;display:flex;flex-direction:column;overflow:hidden;box-shadow:0 -8px 40px rgba(7,37,61,.35)}
.ur-bj-box[hidden],.ur-bj .ur-bj-mic[hidden],.ur-bj-listen[hidden]{display:none}
.ur-bj-head{background:var(--bj-navy);padding:12px 8px 12px 16px;display:flex;align-items:center;gap:12px;border-bottom:3px solid var(--bj-orange)}
.ur-bj-av{width:44px;height:44px;flex-shrink:0;border-radius:50%;background:#fff;object-fit:contain}
.ur-bj-name{flex:1;min-width:0}
.ur-bj-name b{display:block;color:#fff;font-size:17px;line-height:1.25}
.ur-bj-name small{display:block;color:#C9D5E6;font-size:13px;line-height:1.3}
.ur-bj .ur-bj-close,.ur-bj .ur-bj-close:hover,.ur-bj .ur-bj-close:focus{width:44px;height:44px;padding:0;border:0;background:transparent;color:#fff;display:flex;align-items:center;justify-content:center}
.ur-bj-msgs{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:14px 16px;display:flex;flex-direction:column;gap:10px}
.ur-bj-msg{max-width:86%;padding:10px 14px;font-size:15px;line-height:1.4;white-space:pre-line;overflow-wrap:anywhere}
.ur-bj-bot{align-self:flex-start;background:#fff;border:1px solid var(--bj-line);border-radius:4px 16px 16px 16px}
.ur-bj-me{align-self:flex-end;background:var(--bj-navy);color:#fff;border-radius:16px 4px 16px 16px}
.ur-bj-chips{display:flex;flex-wrap:wrap;gap:8px}
.ur-bj .ur-bj-chips button,.ur-bj .ur-bj-chips button:focus{height:44px;padding:0 14px;border-radius:22px;border:1.5px solid var(--bj-navy);background:#fff;color:var(--bj-navy);font-size:14.5px;font-weight:600}
.ur-bj .ur-bj-chips button:hover{background:var(--bj-navy);color:#fff}
.ur-bj-card,.ur-bj-hand{align-self:flex-start;width:86%;border-radius:16px;padding:14px;display:grid;gap:10px}
.ur-bj-card{background:#fff;border:1.5px solid var(--bj-navy)}
.ur-bj-hand{background:#FFF4E5;border:1.5px solid var(--bj-orange)}
.ur-bj-card dl{margin:0;display:grid;grid-template-columns:68px minmax(0,1fr);gap:6px 10px;font-size:14.5px}
.ur-bj-card dt{color:var(--bj-muted);font-weight:400}
.ur-bj-card dd{margin:0;font-weight:600;overflow-wrap:anywhere}
.ur-bj .ur-bj-wa,.ur-bj .ur-bj-wa:hover,.ur-bj .ur-bj-wa:focus{min-height:48px;padding:8px 14px;border-radius:24px;background:var(--bj-green);color:#fff;display:flex;align-items:center;justify-content:center;gap:8px;font-size:15.5px;font-weight:700;text-decoration:none;text-align:center}
.ur-bj-note{margin:0;font-size:12.5px;line-height:1.4;color:var(--bj-muted)}
.ur-bj-wait{margin:0;display:flex;align-items:center;gap:10px;font-size:15px;font-weight:600}
.ur-bj-dots{display:inline-flex;gap:5px;flex-shrink:0}
.ur-bj-dots i{width:9px;height:9px;border-radius:50%;background:var(--bj-deep);animation:ur-bj-blink 1.2s infinite}
.ur-bj-dots i:nth-child(2){animation-delay:.2s}
.ur-bj-dots i:nth-child(3){animation-delay:.4s}
@keyframes ur-bj-blink{0%,100%{opacity:.25}50%{opacity:1}}
.ur-bj-form{margin:0;background:#fff;border-top:1px solid var(--bj-line);padding:10px 12px 8px;display:grid;grid-template-columns:minmax(0,1fr);gap:8px}
.ur-bj-in{display:flex;align-items:center;gap:8px}
.ur-bj .ur-bj-q,.ur-bj .ur-bj-q:focus{flex:1;min-width:0;width:auto;height:46px;margin:0;border:1.5px solid #B7C4D2;border-radius:23px;padding:0 16px;font:inherit;font-size:16px;color:var(--bj-navy);background:#fff;outline:0}
.ur-bj .ur-bj-q:focus{border-color:var(--bj-navy)}
.ur-bj .ur-bj-mic,.ur-bj .ur-bj-mic:hover,.ur-bj .ur-bj-mic:focus{width:46px;height:46px;flex-shrink:0;padding:0;border-radius:50%;border:1.5px solid var(--bj-navy);background:#fff;color:var(--bj-navy);display:flex;align-items:center;justify-content:center}
.ur-bj .ur-bj-send,.ur-bj .ur-bj-send:hover,.ur-bj .ur-bj-send:focus{width:46px;height:46px;flex-shrink:0;padding:0;border:0;border-radius:50%;background:var(--bj-orange);color:var(--bj-navy);display:flex;align-items:center;justify-content:center}
.ur-bj .ur-bj-send:disabled{opacity:.5;cursor:default}
.ur-bj-on .ur-bj-mic,.ur-bj-on .ur-bj-mic:hover,.ur-bj-on .ur-bj-mic:focus{border-color:var(--bj-orange);background:var(--bj-orange);box-shadow:0 0 0 8px rgba(245,144,30,.25)}
.ur-bj-on .ur-bj-q{border-color:var(--bj-orange)}
.ur-bj-listen{margin:0;font-size:13.5px;font-weight:700;color:#8A4703;text-align:center}
.ur-bj-fine{margin:0;font-size:12px;line-height:1.4;color:var(--bj-muted);text-align:center}
.ur-bj-fine a{color:var(--bj-navy);text-decoration:underline}
.ur-bj-sr,.ur-bj .ur-bj-hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden;opacity:0}
.ur-bj button:focus-visible,.ur-bj a:focus-visible{outline:3px solid var(--bj-orange);outline-offset:2px}
@media (min-width:641px){.ur-bj .ur-bj-open,.ur-bj .ur-bj-open:hover,.ur-bj .ur-bj-open:focus{right:24px;bottom:24px}.ur-bj-box{left:auto;right:24px;bottom:24px;width:380px;height:min(600px,calc(100vh - 48px));border-radius:20px;box-shadow:0 16px 48px rgba(7,37,61,.35)}}
@media (prefers-reduced-motion:reduce){.ur-bj-dots i{animation:none}}